Do your shoppers linger... but rarely load up their carts?

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If you've ever felt awkward "selling" your shop, or you're not sure how to move browsers toward a confident yes — this replay is for you.

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In this powerful session, we welcomed renowned sales expert Nikki Rausch, CEO of Sales Maven, to talk about how vintage resellers can boost conversions, both online and in person.

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Nikki brings over 25 years of experience in relationship selling and communication, working with everyone from NASA to indie business owners. She’s the author of several bestselling books and the host of the Sales Maven Podcast.

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We covered practical, easy-to-implement techniques including:

• Creating curiosity: How to spark interest naturally
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• Invitation language: Phrases to encourage customers to take action
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• Assumptive closes: Techniques to close the sale without pressure
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• Upselling strategies: Ways to offer more value and increase your average order

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This one’s jam-packed with strategies you can use right away to turn more browsers into buyers — in a way that feels good to you and your customer.

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Watch the replay

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